Main Header logo  
Search:
Username: 
Password: 
Become a Member 
Home 
Contact Us 
Ask An Expert 


Award Programs

For Your Center

Conferences & Events

Editorial Features

Tools & Utilities


FEATURED SUPPLIERS
on ContactCenterWorld.com this week:
 
Call Smarter
 
Top Performers in The Contact Center Awards
 
DOW Networks
 
CosmoCom
 
BCE Nexxia
 
InVision Software AG
 
CallCopy Inc.
 
IEX Corporation
 
Pipkins Inc.
 
SAP Business Communications Management
 
Click on the company name for more details!



LATEST MEMBERS

Over 115263 Members in the contact center, help desk, CRM industry
View members' directory


Contact Center Compliance Appoints Michael Kovatch As New CEO

Santa Rosa, Calif., - September 5, 2008 - Contact Center Compliance (DNC.com), a provider of compliance technology services, has appointed Mike Kovatch as the new Chief Executive Officer.

The new CEO is a Veteran Telecom and Enterprise Level Security Software executive. Kovatch will be responsible for all CEO corporate functions effective September 2008. Ron Allen, outgoing CEO and 20 year veteran of the teleservice industry, will remain involved as Chairman of the Board and Ron Allen Enterprises will continue to own and operate Contact Center Compliance. 

Kovatch brings more than 25 years of corporate experience, including 15 years within the telecommunications and enterprise level Internet security industry. He held several key sales management positions at Eschelon Telecom and General Electric, and most recently as vice president of sales for the successful Internet Security Company, Red Condor, Inc. 

"Mike has tremendous experience in the application of advanced technology and telephony solutions. His experience will compliment the introduction of several new product offerings by Contact Center Compliance that will bring much value to our clients." said Ron Allen, Chairman of the Board. "Mike’s vision for Contact Center Compliance includes a range of new solutions to support the teleservice industry."

Kovatch said, "I look forward to working with the talented team at Contact Center Compliance to further build the value of the brand and expand our market share. Clients can expect us to maintain our core competency and customer centric values as maintaining customer satisfaction with best in class service and excellent support is our goal."

The mission of Contact Center Compliance is to provide the tools and information necessary for the teleservices and resort development industry to cost effectively stay compliant with teleservice law while taking advantage of any exemptions available to the channel.  

Contact Center Compliance welcomes Mike Kovatch and congratulates him on his appointment.

About Contact Center Compliance:

Contact Center Compliance is a long time member of the American Resort Development Association (ARDA) and focuses on real time compliance solutions. In 2005 Contact Center Compliance received the Members’ Choice Award from ContactCenterWorld.com for "Best Industry Solution."


Date and Time Posted: Friday, September 05, 2008 2:12 PM

Printer Friendly Version Printer friendly version

115,263 Global Members



Important Dates:

Top Ranking Performers in Las Vegas!
December 2 - 4 2008
Entry for the 2008 Top Outsourcer Awards Closes
December 15 2008
Entry for the Fall Members' Choice Awards Closes
December 15 2008








-Back To Top-

| Request Information from CRM & Contact Center Suppliers | About ContactCenterWorld |
| Advertise CRM & Contact Center Solutions | Link to this site |
| Submit CRM and Contact Center Content | Contact Us | Privacy Policy |
| Recommend this site to other CRM & Contact Center Professionals | Disclaimer |

©ContactCenterWorld.com 1999-2008
The Global Support Organization For Contact Center Professionals & the place for information on:
Call Center Training, Call Center Wallboards, Call Recording, Click To Call, Computer Telephony Integration (CTI), Contact Center & Customer Service Associations, Contact Center & Help Desk Certification, Contact Center Analytics, Contact Center Automation, Contact Center Compliance, Contact Center Consultancy, Contact Center Design, Contact Center Furniture, Contact Center Location, Contact Center Management, Contact Center Message Boards, Contact Center Software, Contact Management