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ContactCenterWorld - Executive Interviews

  • Want to know what top executives in the industry are thinking?

  • Want to know where the industry is heading?

  • Want to know what the challenges are and how to overcome them?

Educate yourself with answers to today's top industry topics - these exclusive interviews are only on ContactCenterWorld.com!

Wish to participate in our Executive Interviews? Learn More Here

 
Showing 1 to 15 of 801 Executive Interviews
 
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Training In The Contact Center With Mie Ayata, Trainer For NTT Solco
We Asked Mie Ayata, Trainer for NTT Solco what it's like being a trainer in a contact center, and what kinds of challenges trainers face.
Published: 11/19/2008
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Hennie Lange of Sanlam Comments On Common Industry Issues
Hennie Lange of Sanlam answers our questions on common industry issues and questions.
Published: 11/18/2008
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The State of the Contact Centre Industry in Nova Scotia - Exclusive Interview with Dave Dobrosky of the Contact Centre Nova Scotia Association
The State of the Contact Centre Industry in Nova Scotia - Exclusive Interview with Dave Dobrosky of the Contact Centre Nova Scotia Association
Published: 11/18/2008
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Michael Muldoon from Diageo Shares His Thoughts About The Contact Center Industry
Michael Muldoon from Diageo Shares His Thoughts About The Contact Center Industry
Published: 11/17/2008
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CRM Consultant For Ascend Business Solutions Consulting, Katia Galano On Managing A Contact Center
We asked Katia Galano from Ascend Business Solutions Consulting, what it's like to run a Contact Center.
Published: 11/17/2008
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Anita Ridgell Of SnowValley Comments On Managing A Contact Center
We asked Anita Ridgell, Call Center Manager for SnowValley, a bottled water and coffee services company, what it's like being a manager in a contact center - here's what she told us.
Published: 11/14/2008
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The State of the Contact Center Industry in Japan With Chiaki Hishinuma, Chairman of the Japan Telemarketing Association
Chiaki Hishinuma of the Japan Telemarketing Association answers our questions on what it is going on in the industry in Japan.
Published: 11/13/2008
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Jecil Thomas Of TC Dubai Comments On Managing A Contact Center
We asked Jecil Thomas, IT Service Desk Manager for TC Dubai what it's like being a manager in a contact center - here's what he told us.
Published: 11/13/2008
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Pablo Cosme - Contact Center Director of e-Contact Answers Questions On The Contact Center Industry
We interviewed Pablo Cosme, Contact Center Director of e-Contact on common industry topics such as technology, home agents, motivation, improvements, live agents and more!
Published: 11/13/2008
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Keith Dignan of Telelink Limited On Managing A Contact Center
Keith Dignan of Telelink Limited answers our questions on what it's like being a contact center manager.
Published: 11/12/2008
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Elizabeth Marchetti Of Insight Communications Comments On Managing A Contact Center
We asked Elizabeth Marchetti, Call Center Manager for Insight Communications what it's like being a manager in a contact center - here's what she told us.
Published: 11/12/2008
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Donna Corso Of Servpro Industries Comments On Managing A Contact Center
We asked Donna Corso, Call Center Manager of Servpro Industries what it's like being a manager in a contact center - here's what she told us.
Published: 11/11/2008
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Miguel Barcena - Call Center BPO Consultant Of Contacto Integral Answers Questions On The Contact Center Industry
We spoke to Miguel Barcena about common industry topics, such as industry challenges, live agents, technology, motivation, improvement, and home agents!
Published: 11/11/2008
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Debbie Lambert of Hilton Grand Vacations Comments On Managing A Contact Center
We asked Debbie Lambert, Senior Manager of Training and Development for Hilton Grand Vacations what it's like being a manager in a contact center - here's what she told us.
Published: 11/10/2008
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Paula Cooper Of Carnival UK Comments On Winning Industry Awards
Paula Cooper of Carnival UK answers our questions on how winning an industry award has impacted her life and her career.
Published: 11/7/2008
 
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Important Dates:

Top Ranking Performers in Las Vegas!
December 2 - 4 2008
Entry for the 2008 Top Outsourcer Awards Closes
December 15 2008
Entry for the Fall Members' Choice Awards Closes
December 15 2008








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