The Members' Choice Awards
- helping you find the solutions for your business!

Unbiased = Audited = Based on Customer Feedback

About the Members’ Choice Awards

• They were launched in 2003 by ContactCenterWorld.com to identify true leaders in customer satisfaction amongst a mass of industry vendors
   
• They are not linked in any way to a vendors endorsement or sponsorship – in fact since the awards were run over 70% of award winners have not been sponsors of ContactCenterWorld.com
   
• The awards are entirely based on the quality of feedback via a voting system – not based on quantity, however entrants have to reach a minimum level of votes for validity
   
• The awards are broken down into regions so that if a company excels in one part of the world, they cannot claim excellent customer satisfaction world wide. Global awards are available and these are based on the entrant winning several regions
   
• The awards prohibit voting from partners, suppliers and staff of the entrant and several proprietary security checks eliminate fraudulent votes should they arise
   
• The vendors do not know or have access to any of the customers comments or individual feedback thereby maintaining confidentiality and eliminating bias
   
• The end user customers are asked to grade the vendors on a number of areas including the robustness of the solution, the after care support, return on investment, overall satisfaction of the product or service etc

	Review the research where decision makers told us how awards like these influence them to buy. (Click Here)

Select from the 3 links below:

You are a purchaser of contact center products and services - view award winners

You are interested in entering the awards

You want to vote for a product or service