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Wednesday, December 3, 2008: The Top Ranking Performers Conference is now taking place in Las Vegas, Nevada! If you haven't purchased tickets, stay tuned! DVDs of the presentations will be available soon! Stay tuned for more details.
Featured Editorial
Case Study
Proximedia Uses Altitude Software To Help Meet The Demands Of Their Customers

A focus on customer satisfaction, optimize Contact Center resources and outbound IVR helps Proximedia optimize resources while more efficiently meeting customer needs.

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Do Your Homework
When looking at an external training company it is very important that you ensure that the training company meets your needs. You want to be specific and do your homework prior to talking to a vendor. You want to find out if you are looking for soft...
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This Week's Features
Proximedia Uses Altitude Software To Help Meet The Demands Of Their Customers
A focus on customer satisfaction, optimize Contact Center resources and outbound IVR helps Proximedia optimize resources while more efficiently meeting customer needs.
Top Ranking Performers in Vegas!
Today is the second day of the Top Ranking Performers Conference in Las Vegas, Nevada!

Stay tuned to hear who the winners are - we will be announcing them on December 5, 2008!

If you are interested in entering the 2009 Top Ranking Performers in the World Awards, follow this link for more details.
What's New

  • We've made more changes to the site! Let us know what you think at autumnw@contactcenterworld.com
  • Remember, the Top Outsourcer Ranking Awards entry closes December 15! Don't forget to enter!
  • And remember, the Top Ranking Performers Conference in Las Vegas is just around the corner! Don't forget to purchase your seat, because they're filling up fast!
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Important Dates:

Top Ranking Performers in Las Vegas!
December 2 - 4 2008
Entry for the 2008 Top Outsourcer Awards Closes
December 15 2008
Entry for the Fall Members' Choice Awards Closes
December 15 2008








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