2004 outsourcing companies ranking
ContactCenterWorld.com is proud to present a detailed analysis of the top outsourcing companies around the world. This program will collect data from entrants and produce a range of industry rankings based on:

• Sales Revenue

• Revenue growth
• Size of inbound operations
• Size of outbound operations
• Number of agent seats

In addition, data will be referenced against industry sectors and locations to produce in-depth analysis of the outsourcing industry and who the key players are. Awards will also be given to the top companies in their respective areas.

To find out how to enter your outsourcing company into this program and receive the recognition for being a major industry player, please click here to download the pdf application.

2004 customer relationship management (CRM) software companies ranking
ContactCenterWorld.com is proud to present a detailed analysis of the top CRM companies around the world. This program will collect data from entrants and produce a range of industry rankings based on:

• Sales Revenue

• Revenue growth
• Number of licensed users

In addition, data will be referenced against industry sectors and locations to produce in-depth analysis of the CRM industry and who the key players are. Awards will also be given to the top companies in their respective areas.

To find out how to enter your company into this program and receive the recognition for being a major industry player, please click here to download the pdf application.

2004 workforce management companies ranking
ContactCenterWorld.com is proud to present another industry first - a detailed analysis of the top Workforce Management companies around the world. This program will collect data from entrants and produce a range of contact center industry rankings based on:

• Sales Revenue

• Revenue growth
• Number of agent seats

In addition, data will be referenced against industry sectors and locations to produce in-depth analysis of Workforce Management within the contact center industry and who the key players are. Awards will also be given to the top companies in their respective areas.

To find out how to enter your company into this program and receive the recognition for being a major industry player, please click here to download the pdf application.

2004 recording/quality monitoring companies ranking
ContactCenterWorld.com is proud to present another industry first - a detailed analysis of the top Recording/Quality Monitoring companies around the world. This program will collect data from entrants and produce a range of contact center industry rankings based on:

• Sales Revenue

• Revenue growth
• Number of agent seats

In addition, data will be referenced against industry sectors and locations to produce in-depth analysis of  Recording/Quality Monitoring within the contact center industry and who the key players are. Awards will also be given to the top companies in their respective areas.

To find out how to enter your company into this program and receive the recognition for being a major industry player, please click here to download the pdf application.