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Top Ranking Performers in the Contact Center Industry Conference
December 2 - 4, 2008: The very best in the contact center industry will be gathering in Las Vegas to share their secrets, tell their stories and network with their peers! Don't miss out on this one-of-a-kind event! |
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Dates: 12/2/2008 - 12/4/2008
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Professional Planning Forum Foundation Certificate
This programme works well for someone in the first months of a planning role or as a refresher for those with more experience. We combine intensive introductory training with four months mentoring support, to help planners contribute faster in the first months of their career. |
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Dates: 12/2/2008 - 12/4/2008
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ICSA-TC Email Writing Program
Join ICSA Toronto Chapter and learn to master perhaps the most common and relied upon communication method in the world. Nothing speaks to a potential client like a well formed email. |
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Discounted Event!
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Dates: 1/16/2009 - 1/16/2009
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ICSA-TC Leadership Certification Program
A fully-integrated 4- day Certificate Program built around People, Tools, and Operations for Supervisors and Managers. |
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Discounted Event!
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Dates: 1/20/2009 - 1/28/2009
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Contact Centre Planning 2009 focuses on delivering the customer journey
Contact Centre Planning 2009, to be held on 27 - 28 April, will focus on delivering the Customer Journey
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Discounted Event!
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Dates: 4/27/2009 - 4/28/2009
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