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Don't just take our word for it...
100% of delegates so far in 2008 would recommend this conference!

These Conferences are for Presidents & CEOs, Vice Presidents, Directors, Managers, Team Leaders, Consultants, Trainers or anyone else looking to grow and advance their career in the contact center industry!
 

Here's what delegates from the last 3 regional conferences are saying about this year's series.  No other conference series in the industry has a higher approval rating.
 


Normally in my experience, you get 'industry experts' who are sharing how to do things – here you have genuine cases of people in situations everyday 'sharing' – not telling – how they have handled situations Support Director, Softline Pastel

Very impressive - best of the best! CompuCom

Really good - You can see the place of your company among your concurrents/partners and find the partners to make own business much better
Supervisor, Lattelecom BPO Ltd.


It was great seeing highly ranked and motivated companies/individuals sharing their
strategies and tactics. Very usable information

Director ofCustomer Relations, American Heart Association


"It's incredibly educational to see what some other leaders in industries are doing
Discover Financial Services


I brought with me one other associate. I will bring in at least five next year
Director, Cara Operations
 


Click on any of the images below to
see the video testimonials.
 
Andre Deslauriers Antoine Casgrain
Andre Deslauriers
CCSI
Antoine Casgrain
St. George Bank
Drew Frogley Raoul Iotti
Drew Frogley
Hewlett Packard
Raoul Iotti
Cross Country Automotive
Graham Kingma Anotny Demetriades
Graham Kingma
The Shopping Channel
Antony Demetriades
WagerLogic
Roy Gaunce James Kang
Roy Gaunce
Humana Military Healthcare
James Kang
NTUC Income
John McClusky Les Blacker May Kwan Richard Schuetz Patsy Bertoia
John McClusky
Cabot Financial
Les Blacker
Vodafone
May Kwan
CLP Power
Richard Schuetz
Dynamic Funds
Patsy Bertoia
FedEx
Steve McKenzie Wali Mughni Marlo Reveley Alexis Farndell Janis Kronbergs
Steve McKenzie
Datacom
Wali Mughni
Ensign Communique
Marlo Reveley
Mondial Assistance
Alexis Farndell
Student Loans Company
Janis Kronberg
Lattelecom
Jasmina Ajoodha Kelly Nuttall Kylie McKenzie Omer Lufti Soylu Pan Yu
Jasmina Ajoodha
Standard Bank
Kelly Nuttall
Carnival UK
Kylie McKenzie
BOC
Omer Lufti Soylu
Global Bilgi
Pan Yu
CLP Power
Sonia Georgievska Takahira Shiina Tamsin Bradford Yuichi Ikusawa Kathleen Neumann
Sonia Georgievska
Datacom
Takahira Shiina
Nippon Boehringer Ingleheim
Tamsin Bradford
Softline Pastel
Yuichi Ikusawa
Transcosmos
Kathleen Neumann
Cross Country Automotive
Michelle Bennett Josh Keuning Elba Elizondo-Shales Renee Jackson-Smith Marlo Reveley
Michelle Bennett
CompuCom
Josh Keuning
Hewlett Packard
Elba Elizondo Shales
Sage Software
Renee Jackson-Smith
American Heart Association
Marlo Reveley
Mondial Assistance
2007 Testimonials
Gerard Evans Islam Hassan Manikhandan Venugopal Melinda Charlesworth Kevin Smith
Gerard Evans
NAB
Islam Hassan
ANZ
Manikhandan Venugopal
SlashSupport
Melinda Charlesworth
AHM
Kevin Smith
Cardinal Health
Nicole Arnold Rajesh Shetty Samitha Gunawardena Todd Trauntvein Vanda Borean
Nicole Arnold
ANZ
Rajesh Shetty
InfoSys
Samitha Gunawardena
ANZ
Todd Trauntvein
Discover Financial
Vanda Borean
FedEx
Scott Boone Robert Cate Selvakumar Sundaram Shane Waterman Stella Lam
Scott Boone
Sitel
Robert Cate
Vegas.com
Selvakumar Sundaram
ANZ
Shane Waterman
BMS Telecorp
Stella Lam
KMB
Steve Collier Suchitra Foo Pei Yen Tim Cheesewright Carol Erban Chuck Baker
Steve Collier
NAB
Suchitra Foo Pei Yen
Intel
Tim Cheesewright
MarketCom
Carol Erban
Vangent Inc.
Chuck Baker
Royal Caribbean
Yolanda Perez Drew Frogley Geoff Dalessio Greg Muffeletto Jeanette Miller
Yolanda Perez
American Heart Association
Drew Frogley
HP
Geoff Dalessio
HP
Greg Muffuleto
Sage Software
Jeannette Miller
TeleTech
Jeremy Joseph Kelly Chen Niall Beirne Meg Frantz Michael Beauchamp
Jeremy Joseph
HP
Kelly Chen
Sage Software
Niall Beirne
NAB
 
Meg Fratz
CCSI
Michael Beauchamp
Atelka
Michael Inman Nathalia Theyer-McComb Patsy Bertoia Raoul Iotti  
Michael Inman
HP
Nathalia Theyer-McComb
Sage Software
Patsy Bertoia
FedEx
Raoul Iotti
Cross Country Automotive
 
2006 Testimonials
Winners Reactions Conference Testimonials 3 Qs Best CC Small 3 Qs Best Customer Service 3 Qs Best Leader
3 Qs Best Outbound 3 Qs Best Supervisor 3 Qs Best CC 250+ 3 Qs Best Agent Dallas Video Interview 22
Dallas Video Interview 1 Dallas Video Interview 3 Dallas Video Interview 4 Dallas Video Interview 5 Dallas Video Interview 6
Dallas Video Interview 7 Dallas Video Interview 8 Dallas Video Interview 9 Dallas Video Interview 10 Dallas Video Interview 12
Dallas Video Interview 13 Dallas Video Interview 14 Dallas Video Interview 15 Dallas Video Interview 16 Dallas Video Interview 17
Dallas Video Interview 18 Dallas Video Interview 19 Dallas Video Interview 20    

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